by Dianne J. Hall and David Paradice
The ability to see the big picture is often marred by the strengths of one’s individual values, particularly as they relate to the problem at hand. Because individual values are deep-seated, they often form the basis for decision bias – that is, the inability to expand the lens through which one observes the world. This myopia leads to inefficiencies in information collection and assessment.
…
In this study, the DSS debiasing component forced participants to articulate both good and bad points of a given problem or alternative, thus forcing consideration of at least two perspectives.
…
This research suggests it is possible, through a system component such as that developed here, to change the behavior of decision makers at least for a specific decision domain. Supporting a decision maker’s consideration of multiple perspectives will, at least temporarily, broaden their perspective base and will result in that individual considering a greater number of perspectives during that decision task.